Star Yorkie’s Terms & Conditions
Thank you for choosing to adopt your puppy from Star Yorkie--the world’s largest seller of the world’s smallest teacup puppies. These Terms & Conditions constitute an agreement between you, the New Owner, and us, Star Yorkie Kennel.
You understand and acknowledge all responsibilities involved with purchasing a new teacup puppy for adoption from the Star Yorkie Kennel online store. You recognize that you are to give this living animal special care and attention, and you are able to take care of such an animal financially as well as emotionally.
As a courtesy, Star Yorkie is only responsible to hold your puppy for 7 calendar days from the time of purchase. Your pickup or delivery arrangement must be made within this timeframe. If for whatever reason the New Owner needs more time to make these arrangements, then Star Yorkie Kennel can hold your puppy and watch after it for $30.00 per each additional day. $30.00/day is the official kenneling fee. If the New Owner fails to contact Star Yorkie or communicate with us within this 7-day grace period, then we have the right to make your puppy available to other families. Your payment will then be kept as store credit. Store credit is non-refundable.
Star Yorkie reserves the right to refuse service or purchase to anyone. Under special circumstance, we reserve the right to delay pickup or delivery. The New Owner may have an option to choose a different puppy or wait until we release the puppy from our kennel. The New Owner may also choose to be placed on our waiting list for another desired puppy or for future available teacup puppies. When the puppy is ready to leave Star Yorkie and go home, we will notify the New Owner. You will then have 48 hours to make the arrangements to pick up your puppy or have it shipped. Failure to make the arrangements will result in $30.00/day kenneling processing fee, unless otherwise agreed with Star Yorkie Kennel.
New Owner must take all responsibility to feed the puppy regularly and as instructed to do so by a Star Yorkie Team Member. Failure to feed properly and/or failure to contact Star Yorkie within 2 hours of any eating abnormalities will result in the puppy’s Health Warranty to be void and null.
New Owner must notify Star Yorkie regarding the results of the vet exam. This exam is a requirement of Star Yorkie’s Health Warranty. Failure to contact us will result in the puppy’s Health Warranty to be void and null.
Star Yorkie never guarantees the full grown size of your new teacup puppy. However, Star Yorkie does provide well made estimates. Our employees are trained to know their sizes, but actual sizes depend on many external factors such as diet and daily activity. Star Yorkie offers absolutely no refunds or exchanges in this regard.
Purebreds come with registration papers. You will receive these papers from Star Yorkie Kennel within 4 months of purchase. Registration does not affect puppy pricing. We offer no refunds of any kind for any rare human errors that might occur on registration papers.
Star Yorkie, in the rare and unlikely event the New Owner cannot manage its new puppy and take proper care of it, reserves the right to claim the puppy back into ownership. If Star Yorkie accepts the puppy back into its nursery based on health qualifications, there will be no refund for the New Owner, who has to release custody of the puppy.